EHS Limited Lifetime Warranty

EHS stands behind the quality of its products. Subject to the terms, conditions, and exclusions below, EHS will, upon assessment, repair or replace an EHS product found to have a defect in materials or workmanship during the applicable Limited Lifetime Warranty.

Limited Warranty Period

For purposes of this Limited Lifetime Warranty, the “lifetime” of an EHS product is limited to its maximum permitted service life. The maximum service life and Limited Warranty Period for EHS products is five (5) years from the date of purchase, or five (5) years from the date of manufacture if the date of purchase cannot be verified, whichever occurs first. An EHS Fall Arrest System (FAS) and all components within must be removed from service immediately if any of the following occurs before the applicable five-year period expires:

The product has arrested a fall
A pre-use inspection identifies damage, deterioration, a failed component, or any other condition that may affect safe performance
The product no longer meets the inspection, care, maintenance, or retirement requirements in the applicable EHS instructions.

Warning: Failure to remove an FAS device from service after five (5) years from the date of purchase—or, if the purchase date is unknown, five (5) years from the date of manufacture—or after it has arrested a fall, or inspection reveals component failure, may result in serious injury or death.

Warranty Exclusions

This Limited Lifetime Warranty does not cover:

Normal wear and tear.
Cosmetic damage that does not affect product performance.
Damage caused by misuse, abuse, neglect, improper storage, improper maintenance, alteration, modification, unauthorized repair, or use contrary to EHS instructions.
Damage caused by exposure to chemicals, excessive heat, ultraviolet degradation, moisture, contaminants, or other environmental conditions beyond the product’s intended use.
Any product involved in a fall event, removed from service following inspection, or used beyond its maximum service life.
Claims without reasonable proof of purchase when proof of purchase is required to establish warranty eligibility.

Important Safety Notice

EHS Fall Arrest Systems are intended for use only in accordance with the product instructions, warnings, and applicable safety requirements. Inspect all equipment before each use. Do not use equipment that is damaged, worn, altered, improperly maintained, or involved in a fall event. Remove it from service immediately.

Warranty Claim / RMA

To start a warranty claim or request an RMA, please complete the Warranty Claim / RMA Form, call 814-673-4280, or email elevatedhuntingsolutions@gmail.com.

Please include:

Product name and model
Product serial number
Date-of-manufacture information
Date and place of purchase
Proof of purchase
A description of the claimed defect
Clear photos of the product and the claimed defect

Do not return a product until EHS provides return instructions or an RMA authorization.